Shipping + Handling

STOCK AVAILABILITY - Please note due to the summer season the despatch on all orders can take up 10 working days. Please contact us if you require an urgent delivery ,we will do our best .  carlyharrisponsonby@gmail.com

 As a small locally owned business with one retail boutique  we  manufacture limited productions.  Any online purchases will be MADE TO ORDER  from our Auckland workroom in Ponsonby , NZ.  

 


NEW ZEALAND  Track and Trace


*  PLEASE NOTE ALL DELIVERIES MAY TAKE BETWEEN 4 & 10 WORKING DAYS WITHIN NZ *

Shipping within New Zealand via nzcouriers  $10 (usually overnight , Tuesday-Thursday) *please note any orders sent on Friday will arrive the following Monday.

Once your purchase has been processed you will receive an automatic response/receipt email. Our admin staff will then send you another email when your order has been collected by the courier with the tracking number. Please do not hesitate to contact us if you have not received your parcel within 24 hrs after your confirmation email of despatch and tracking from our admin team.

NZcouriers do not deliver to PO Boxes.

A signature is required on delivery of every parcel.


INTERNATIONAL Track and Trace

Australia
via international courier $25 (NZ Post, 3-10 working days)

UK and Europe via international courier
(Please use UK shipping for any European countries not listed) $45

USA and Asia via international courier
(please use USA shipping for any Asian countries not listed) $45

A signature is required on delivery of every parcel.